Kinetic Edge Health

In the subscription, labs and clinical visits are included based on the selected plan.
Can you please confirm how online (telehealth) appointments should be handled?

Should online appointments be included within the clinical visits count, or should they be treated as separate paid consultations?

Since the document states that the client and provider decide on a stack, should stacks be visible only to Provider/Admin, with patients seeing only the recommended stack after consultation?

Mandatory Lab Results Before Appointment Booking

• If a service pack includes lab tests and lab results are pending, the user should not be allowed to book a clinical appointment.
• The user may book an appointment only after lab results are available and reviewed, ensuring the consultation is based on complete clinical data.