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Feature #279

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Epic #13: Patient Portal

Client Journey Flow Implementation

Added by Redmine Admin 4 months ago. Updated about 1 month ago.

Status:
New
Priority:
Normal
Assignee:
-
Start date:
12/23/2025
Due date:
% Done:

0%


Files

Kinetic Health Client Journey.docx (23.2 KB) Kinetic Health Client Journey.docx Redmine Admin, 12/23/2025 11:26 AM
Actions #1

Updated by Redmine Admin 4 months ago · Edited

In the subscription, labs and clinical visits are included based on the selected plan.
Can you please confirm how online (telehealth) appointments should be handled?

Should online appointments be included within the clinical visits count, or should they be treated as separate paid consultations?

Since the document states that the client and provider decide on a stack, should stacks be visible only to Provider/Admin, with patients seeing only the recommended stack after consultation?

Actions #2

Updated by Abhishek Thakur 2 months ago · Edited

Mandatory Lab Results Before Appointment Booking

  • If a service pack includes lab tests and lab results are pending, the user should not be allowed to book a clinical appointment.
  • The user may book an appointment only after lab results are available and reviewed, ensuring the consultation is based on complete clinical data.

Add Start/Stop Autoplay to Journey Component

  • Allow users to start and stop the automatic step progression in the onboarding journey.
Actions #3

Updated by Redmine Admin about 1 month ago

  • Status changed from Archieve to New
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