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Task #1152

closed

Epic #913: Phase 2

Epic #1053: Client Feedbacks

Implement a feature to allow users to add Special Instructions / Notes while adding an item to an order.

Added by Deeksha Singh 18 days ago. Updated 9 days ago.

Status:
Closed
Priority:
Normal
Assignee:
Start date:
09/28/2026
Due date:
% Done:

100%

Estimated time:
(Total: 0:00 h)

Description

  • Add a Special Instructions / Note field for each order item.
  • Allow users to enter item-specific preparation requests, such as:
    No onion
    Less spicy
    Extra sauce
    Well done
    No garlic
  • The special instruction should be associated with the specific item instance.
  • If the same item is added multiple times, each item instance should support a different note.
  • Display the special instructions in the KOT/Kitchen Display so the chef can follow them during preparation.
  • Display the special instructions in Order Details where applicable.
  • Support adding, editing, and removing special instructions while editing an order.
  • Ensure item-level notes are retained correctly throughout the order lifecycle.
    Example

Pizza × 1 — ₹299
Note: "Less spicy, no onion"

Burger × 1 — ₹199
Note: "Extra sauce, no onion"

KOT

The KOT should display the special instruction directly under the respective item so the kitchen staff can clearly identify the required preparation instructions.


Subtasks 9 (0 open — 9 closed)

Bug #1168: Edit orderClosedDeeksha Singh09/28/2026

Actions
Bug #1169: Reports > Orders > Order Details ClosedDeeksha Singh09/28/2026

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Bug #1170: Reason missing Closedsumit thakur09/28/2026

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Bug #1171: Unexpected errorClosedDeeksha Singh09/28/2026

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Bug #1172: Wastage – Preselect Items from Selected OrderClosedDeeksha Singh09/28/2026

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Bug #1173: UI Improvement – Add WastageClosedDeeksha Singh09/28/2026

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Bug #1174: Wastage – Incorrect Total Loss DisplayClosedDeeksha Singh09/28/2026

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Bug #1175: Wastage – Restrict Editing of Wastage OrdersClosedDeeksha Singh09/28/2026

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Bug #1176: Wastage – Wastage Record and POS Visibility IssueClosedDeeksha Singh09/28/2026

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