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Task #1152
closedEpic #913: Phase 2
Epic #1053: Client Feedbacks
Implement a feature to allow users to add Special Instructions / Notes while adding an item to an order.
Start date:
09/28/2026
Due date:
% Done:
100%
Estimated time:
(Total: 0:00 h)
Description
- Add a Special Instructions / Note field for each order item.
- Allow users to enter item-specific preparation requests, such as:
No onion
Less spicy
Extra sauce
Well done
No garlic - The special instruction should be associated with the specific item instance.
- If the same item is added multiple times, each item instance should support a different note.
- Display the special instructions in the KOT/Kitchen Display so the chef can follow them during preparation.
- Display the special instructions in Order Details where applicable.
- Support adding, editing, and removing special instructions while editing an order.
- Ensure item-level notes are retained correctly throughout the order lifecycle.
Example
Pizza × 1 — ₹299
Note: "Less spicy, no onion"
Burger × 1 — ₹199
Note: "Extra sauce, no onion"
KOT
The KOT should display the special instruction directly under the respective item so the kitchen staff can clearly identify the required preparation instructions.
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