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Task #1152
closedEpic #913: Phase 2
Epic #1053: Client Feedbacks
Implement a feature to allow users to add Special Instructions / Notes while adding an item to an order.
Start date:
09/28/2026
Due date:
% Done:
100%
Estimated time:
(Total: 0:00 h)
Description
- Add a Special Instructions / Note field for each order item.
- Allow users to enter item-specific preparation requests, such as:
No onion
Less spicy
Extra sauce
Well done
No garlic - The special instruction should be associated with the specific item instance.
- If the same item is added multiple times, each item instance should support a different note.
- Display the special instructions in the KOT/Kitchen Display so the chef can follow them during preparation.
- Display the special instructions in Order Details where applicable.
- Support adding, editing, and removing special instructions while editing an order.
- Ensure item-level notes are retained correctly throughout the order lifecycle.
Example
Pizza × 1 — ₹299
Note: "Less spicy, no onion"
Burger × 1 — ₹199
Note: "Extra sauce, no onion"
KOT
The KOT should display the special instruction directly under the respective item so the kitchen staff can clearly identify the required preparation instructions.
Updated by Deeksha Singh 17 days ago
- Subject changed from Add Toppings, Add-ons & Special Notes for Individual Items to Implement a feature to allow users to add Special Instructions / Notes while adding an item to an order.
- Description updated (diff)
Updated by sumit thakur 15 days ago
- Status changed from New to Ready to QA
- Assignee changed from sumit thakur to Deeksha Singh
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