Kinetic Edge Health

User Story :
As a patient, I want to cancel a scheduled appointment so that I can free up the slot if I’m unable to attend.

Acceptance Criteria :

• Patient can click Cancel on any upcoming appointment.
• A confirmation popup appears and allows the patient to enter a cancellation reason.
• Once confirmed, appointment status changes to ‘Cancelled’.
• The provider receives a email notification with the cancellation reason.
• System displays message: “Your appointment has been cancelled successfully.”
• The cancelled appointment appears in the Past Appointments list.
• The previously booked slot becomes available again for new bookings.