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Task #44

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Epic #13: Patient Portal

Feature #18: Appointment Management

Cancel Appointment (Patient Side)

Added by Redmine Admin 3 months ago. Updated 5 days ago.

Status:
Ready To UAT
Priority:
Normal
Assignee:
Deeksha Singh
Start date:
11/06/2025
Due date:
% Done:

0%

Estimated time:

Description

User Story :
As a patient, I want to cancel a scheduled appointment so that I can free up the slot if I’m unable to attend.

Acceptance Criteria :

  • Patient can click Cancel on any upcoming appointment.
  • A confirmation popup appears and allows the patient to enter a cancellation reason.
  • Once confirmed, appointment status changes to ‘Cancelled’.
  • The provider receives a email notification with the cancellation reason.
  • System displays message: “Your appointment has been cancelled successfully.”
  • The cancelled appointment appears in the Past Appointments list.
  • The previously booked slot becomes available again for new bookings.
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 #1

Updated by Redmine Admin 3 months ago

  • Tracker changed from Feature to Task
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 #2

Updated by Redmine Admin 2 months ago

  • Description updated (diff)
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 #3

Updated by Redmine Admin about 1 month ago

  • Assignee set to Deeksha Singh
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 #4

Updated by Deeksha Singh 6 days ago

  • Status changed from Archieve to Ready To PROD
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 #5

Updated by Deeksha Singh 6 days ago

QA test case

  • Verify patient can click Cancel on an upcoming appointment.
  • Verify cancellation confirmation popup is displayed with a field to enter cancellation reason.
  • Verify appointment status changes to “Cancelled” after confirmation.
  • Verify provider receives an email notification with the cancellation reason.
  • Verify system displays confirmation message: “Your appointment has been cancelled successfully.”
  • Verify cancelled appointment appears in the Past Appointments list.
  • Verify cancelled appointment time slot becomes available for new bookings.
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 #6

Updated by Deeksha Singh 5 days ago

  • Status changed from Ready To PROD to Ready To UAT
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