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Task #40

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Epic #13: Patient Portal

Feature #14: Subscription flow

Cancel Subscription

Added by Redmine Admin about 1 month ago. Updated 25 days ago.

Status:
New
Priority:
Normal
Assignee:
-
Start date:
11/06/2025
Due date:
% Done:

0%

Estimated time:

Description

User Story :
As a patient, I want to cancel my subscription so that I can stop future payments and access to paid services.

Acceptance Criteria :

  • Allow cancellation from the My Subscription page with a clear confirmation step.
  • Ask for an optional reason for cancellation (optional field).
  • On confirmation, update subscription status to Cancelled and stop future autopay/renewals.
  • Services remain available until the end of the current billing cycle (unless specified otherwise).
  • Provide confirmation message and update subscription view to show cancelled status and end date.

Notes for QA :

  • Cancel an active subscription and verify status changes to Cancelled.
  • Confirm autopay is disabled after cancellation.
  • Verify service remains active until billing period end.
  • Check cancellation reason (if provided) is recorded.
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