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Task #40
openEpic #13: Patient Portal
Feature #14: Subscription flow
Cancel Subscription
Status:
New
Priority:
Normal
Assignee:
-
Start date:
11/06/2025
Due date:
% Done:
0%
Estimated time:
Description
User Story :
As a patient, I want to cancel my subscription so that I can stop future payments and access to paid services.
Acceptance Criteria :
- Allow cancellation from the My Subscription page with a clear confirmation step.
- Ask for an optional reason for cancellation (optional field).
- On confirmation, update subscription status to Cancelled and stop future autopay/renewals.
- Services remain available until the end of the current billing cycle (unless specified otherwise).
- Provide confirmation message and update subscription view to show cancelled status and end date.
Notes for QA :
- Cancel an active subscription and verify status changes to Cancelled.
- Confirm autopay is disabled after cancellation.
- Verify service remains active until billing period end.
- Check cancellation reason (if provided) is recorded.
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