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Task #38
openEpic #13: Patient Portal
Feature #14: Subscription flow
Renew or Change Subscription Plan
Status:
New
Priority:
Normal
Assignee:
-
Start date:
11/06/2025
Due date:
% Done:
0%
Estimated time:
Description
User Story :
As a patient, I want to renew or switch to another subscription plan so that I can continue or upgrade my services.
Acceptance Criteria :
- On the My Subscription page, user can choose Renew (if near expiry) or Change Plan.
- Change Plan flow allows selection of a new plan, shows pro-rated information (if applicable), and asks for confirmation.
On confirmation :
- Current plan ends (at the defined time) and new plan becomes active per business rules.
- System records plan change event in subscription history.
- For renewal, user can confirm renewal and initiate payment (if required).
- After successful renewal/plan change, show confirmation and update subscription details.
Notes for QA :
- Test renewal before expiry and ensure dates update correctly.
- Test change plan and ensure previous plan ends and new one is activated per rules.
- Verify subscription history logs the changes.
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