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Task #496

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Bug #469: Staging testing

Switch provider

Added by Deeksha Singh about 1 month ago. Updated 27 days ago.

Status:
Ready for Client
Priority:
Normal
Assignee:
Start date:
02/27/2026
Due date:
% Done:

0%

Estimated time:

Description

When trying to switch provider on patient side it starts showing another provider that has not even been booked before.

https://prnt.sc/iGydyG_1ZSuu


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clipboard-202603051138-vstzo.png (207 KB) clipboard-202603051138-vstzo.png Deeksha Singh, 03/05/2026 07:08 AM
Actions #1

Updated by Abhishek Thakur about 1 month ago

  • Status changed from New to Ready to QA
  • Assignee set to Deeksha Singh

When trying to switch provider on patient side it starts showing another provider that has not even been booked before. Done

Actions #2

Updated by Deeksha Singh about 1 month ago

The provider switch works for the first provider, but when attempting to switch again for a patient who has two providers, the system shows the message "You have scheduled appointments with this provider. To switch providers, please cancel those appointments first." even though the patient has no upcoming appointments.

Actions #3

Updated by Abhishek Thakur about 1 month ago

  • Status changed from Reopen to Ready to QA
  • Assignee changed from Abhishek Thakur to Deeksha Singh

The provider switch works for the first provider, but when attempting to switch again for a patient who has two providers, the system shows the message "You have scheduled appointments with this provider. To switch providers, please cancel those appointments first." even though the patient has no upcoming appointments. Done

Actions #4

Updated by Deeksha Singh about 1 month ago

  • Status changed from Ready to QA to Ready for Client
Actions #5

Updated by Deeksha Singh 27 days ago

  • Tracker changed from Bug to Task
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